The value of a risk management and insurance program can ultimately be measured as to how well expectations were met in the event of loss. When losses occur, proper planning and placement should result in seamless and undisputed claims payment. But even with the most well thought out programs, gray areas will emerge from time to time that require a proactive, polite, but sometimes aggressive negotiation to ensure satisfactory resolution.
The Fedeli Group has a claims department that provides claims management services ranging from basic tracking and reporting to assisting in the negotiations of significant and complex losses.
We work with clients to ensure that proactive insurance provider loss control service offerings are in place for all lines of coverage. We’re actively involved throughout the process, facilitating engagement, participating in loss control inspections, reviewing the post-inspection reports, assisting our clients in responding to inspection report recommendations, and securing of requisite safety training and educational tools.
We also facilitate the delivery of loss control services by our carrier partners. Having a qualified internal resource greatly assists in identifying opportunities for improvement while also challenging requests that may be unnecessary from the standpoint of Return on Investment (ROI).
Niche areas have unique challenges in property, liability, workers’ compensation, and executive risk. Many times specialty markets are utilized. Because of our premium volume in certain niche areas we are better able to secure the necessary terms and pricing.
- Heavy industrial manufacturing
- Aviation and aerospace
- Real estate
- Restaurants and food service
The Fedeli Group maintains long-standing relationships with leading insurance underwriters. Many of these relationships extend more than thirty years and reach the highest levels of insurance company management. We periodically invite senior insurance company leaders to our offices to discuss industry developments, appetites for risk, and broader industry developments.
The importance of trust cannot be underestimated in the property and casualty business both in terms of securing underwriting commitments and in the payments of claims. Early in the formation of The Fedeli Group, this aspect of the business was recognized so that clients can gain the best possible outcomes.
Alternative Risk Transfer
We are able to provide guidance to clients who are interested in exploring alternative risk transfer options that reflect individual risk tolerance levels.
From options as simple as taking higher retentions and deductibles, or self-insuring certain exposures, to more true methods of alternative risk transfer such as the following:
- Risk retention groups
- Captive Insurance Companies (single parent vs. group)
Exploring these alternative programs brings value to your business by striking a balance between your risk appetite and quantifying the cost benefit analysis.
Through our partnership with UnisonBrokers, we provide local “on the ground” expertise for foreign locations, including the placement of coverage, translation services, identification of customary practices, and assistance with country-specific regulations.
UnisonBrokers is an independent network of regional insurance brokers located in significant economic regions worldwide and is headquartered in Hamburg, Germany.